Policies & FAQ’s
Shipping & Delivery Policies
All products typically ship within 1-2 business days via UPS. Covers are built to specification and typically ship within 2 to 4 weeks. If you need something shipped faster, please contact us and we will do our best to accommodate your request.
Returns & Replacements
Products must be returned unused and within 30 Days of receipt. Covers are custom made and nonrefundable. At time we receive of returned products, you will receive a refund less the shipping cost.
If you are unsure whether the chemicals, filters or covers you are ordering is correct, please call Spa Headquarters at 844-853-4235 to confirm.
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