About Spa Headquarters
Welcome to Spa Headquarters! We are so glad you found us and want to learn more about our company. Spa HQ is based in Appleton, Wisconsin and we are your premier online retailer for spa covers, chemicals, and filters. We pride ourselves in our stellar customer service.
Our Promise to Customers
- We will deliver quality and superior customer service.
-If you ever have any questions, comments, or concerns, please CONTACT US directly, and at anytime. We will get back to you as quickly as we can to make sure you are taken care of!
- We will offer the highest quality hot tub chemicals, filters, and covers.
-From multiple brands of chemicals to hundreds of different spa filters and a “create your custom hot tub cover” process, you will never be disappointed with your Spa HQ products or experience.
- We will ship all products accurately and in a timely manner.
-Your orders will ALWAYS be shipped within 1-2 business days. If you need your product immediately, please contact us and we will do our best to accommodate your request!
- We will provide FREE shipping on qualifying orders.
-If your order is shipping domestically and is over $99, it will ship for free! If you are shipping internationally, please see additional shipping information on our Policy & FAQ page
- We will honor return and replacement requests.
-Return any and all products purchased on Spa HQ within 30 days of purchase. *You will receive a full refund minus the restocking fee (*see more details on Policy & FAQ page).